FAQ

This website is a catalogue and does not show prices. Send us the products, quantities and finishes you are considering through our Contact page, at info@sitdesign.com or on +90 212 883 8010, and we will prepare a quotation for you.

Upholstered pieces are typically produced in 3–4 weeks and wooden pieces in 6–8 weeks. We will confirm the schedule for your order when we send your quotation.

Yes, custom sizes are available on request. Send us the dimensions you need and we will advise on what is possible for the piece you have in mind.

Yes, we accept customer's own material (COM). The quantity required for each piece is confirmed in writing before you send your fabric.

We use genuine leather only, offered in 76 colours across 12 leather families. See our Leather page for the range.

Our upholstered pieces are built on kiln-dried beech frames with high-resilience (HR) foam in the seating.

Our wooden pieces are made in walnut, oak and anigre. See our Wood page for details.

Keep pieces at least 30 cm away from radiators and air vents, blot spills straight away instead of rubbing, and never use solvents, bleach or abrasive cleaners. For a short guide to each material, see our Care and Maintenance page; for more detail, see our pages on leather, fabric, wood and marble. If you are unsure about a stain or finish, contact us.

Our products are covered by a 24-month warranty from the invoice or delivery date. It applies to cases where a product is proven to be defective due to a manufacturing, material or workmanship error. Full terms are in our Return and Refund Policy.

Our return, refund and cancellation terms are set out in full in our Return and Refund Policy. Please read it before ordering, and contact us if you have any questions.

Yes. Shipping for export orders is quoted separately for each order. Tell us your delivery country when you request a quote.

We deliver worldwide. Recent clients and projects include Qatar, Bahrain, the United Arab Emirates (Dubai) and the wider Arabian Peninsula, as well as Russia, Moldova and Côte d'Ivoire. Shipping is quoted separately for each project.

Yes. You can see some of our work on our Projects page. Contact us with your project brief and we will be happy to discuss it.